Frequently Asked Questions

Custom and personalised orders

For custom orders, please fill out the contact form in the Contact page above.

Please note that production will only commence once full payment has been received. 

Cancellations cannot be accepted for custom nails once production has begun.

 

Sizing details

www.popokidesigns.com/information 

 

Care instructions

Full instructions on application and removal will be sent with your order.

 

Gift wrapping and packaging

All sets are placed on foam bases which are placed in white gift boxes and wrapped in tissue paper for protection. 

 

Can made to order sets be personalised in anyway?

Made to order sets can be personalised to your preferred nail shape, including stiletto, square, oval, coffin/ballerina, which can be selected when ordering. 

 

Payment

Production of all orders will only begin once full payment has been received.