Shop Policies

Shipping

We aim to get your order made and dispatched within 5 to 14 business days. Larger orders may take longer to process

For all orders, we use Royal Mail. Delivery times are dependent on shipping method.

Below are ESTIMATED delivery time

UK SHIPPING

  • Royal Mail Second Class: 2-3 business days
  • Royal Mail First Class: 1-2 business days
  • Royal Mail First Class Signed: 1-2 business days
  • Royal Mail Special Delivery: Next day

INTERNATIONAL SHIPPING

Royal Mail International Air Mail: 1-2 weeks

This option means there is no way to track your order. We therefore do not accept any responsibility for non deliveries.

Royal Mail International Tracked: 5-7 business days

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Returns & CAncellations

Cancellations are accepted within 24 hours of purchase. For custom nails, cancellations are not possible once production has commenced.

Returns are not accepted for custom orders due to the nature of the item.

Exchanges and returns are accepted within 7 days of receiving made to order items, but only if item arrives damaged. Please note that shipping costs are non-refundable. You will be responsible for shipping costs when returning any items.

 

privacy policy

Your shipping and billing address, and contact information will only be used for:

  • Communication about your order
  • Fulfilling your order
  • Legal reasons (such as paying taxes).